Address inquiries, respond to queries, foster interactions and boost customer engagement on your website with live chat.Chatway lets you add a live chat widget directly on your website, giving your customers real-time access to your support team. Generate leads for your business and build lasting relationships by answering customer questions, resolving problems, and providing guidance to website visitors.
Why Use Chatway On Duda?
- Improved, Real -Time Support:
Impress website visitors and provide real-time answers at the right time. Cultivate lasting relationships that promote customer .
- Shared Inbox, Multiple Channels:
Manage all your chat interactions from multiple channels within a single dashboard. Reduce customer support costs and handle multiple customer inquiries at the same time.
- Proactive Customer Service:
Reduce customer churn by resolving issues proactively. See the pages your visitors interact with on your website and provide assistance to enhance their sale opportunities.
- Customizable Widget:
Customize the look and feel of the chat widget to suit your needs. Create a chat experience that is tailored to your brand and the needs of your customers.
- Chat Routing Between Agents:
Improve agent efficiency by transferring chats to the agents who are best qualified to handle them. Use private notes to tag agents or leave comments for efficient support.
